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2. HOW PEOPLE LEARN
Have you heard the proverb “I am learning all the time, my tombstone will be my diploma.” You will learn something everyday if you pay attention however, it is not that you can learn something everyday that is a key component to mastering your communication, but rather how people learn that can change your effectiveness with other human beings. People will use their senses to interpret and create meaning of things and experiences. We begin this process the day we are born. With our senses in motion we formulate conclusions based on patterns, facts, values and beliefs. In addition, our environment for learning is also a powerful influence to our overall understanding and how we communicate with other people. Chapter 2 / How People Learn, will help you better understand the process for how you and other people learn. Knowing how will better prepare you to become a master communicator and thus produce positive results with other people.

 
1. THE POWER OF PEOPLE
I have heard it said that people are like slinkies, fun to watch, but serve no real purpose. If in the past you have had this thought or viewed people as an annoyance and as an obstacle placed on earth to cause you trouble, then you will want to change your perception of them. People are a great resource to you and can help you achieve great and wonderful things. THIS IS TRUE! Before you can master your human communication skills, you will need to accept people as a great resource. Choose them, trust them, and work with them. It is important to Associate with those people who will support your goals, people who you look up to and will support your environment for success. Chapter one, THE POWER OF PEOPLE will help you create that positive perception of people and to find the best way to get them to help you reach your goals.

 
3. GETTING INTO THE ZONE
Becoming a master communicator begins first with learning how to manage the communication within yourself. Before you can communicate effectively with other people you must understand how to communicate more effectively and accurately within yourself. When you learn how to communicate effectively with yourself, you will then have the ability and control to place yourself into a peak emotional state. When you are in this top emotional state, you can access and maximize the resources within, answer challenging questions, be moved to take action, and be better prepared to achieve effective communication with other people. Getting yourself into the zone is as easy as learning how to best move and care for your body and to focus your mind and thoughts on positive goals and targets. Another key to getting into the zone is to create effective rituals that produce good feelings, things that will keep your body energized and fit. Chapter 3 GETTING INTO THE ZONE will teach you how to condition yourself to focus and move in a more empowering way that will be automatic, simple and effective.